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Terms & conditions
Cancellation Policy
Standard Bookings:
Deposits are fully refundable if the event is cancelled 45 days before the reservation date.
Non-Refundable High Demand Dates:
Deposits are non-refundable for events booked during:
Grand Prix Weekend (June 12–15) & Holiday Period (December 1 – January 3)
Rescheduling Policy
If you wish to reschedule, you can rebook it once without penalty, provided you reschedule within 21 days of the reservation date. If you need to cancel and rebook within 21 days of your reservation, the $500 is forfeited.
Event Space Rental Inclusions:
Ralia shall rent to the “Client” for the purpose of the Event and for the duration of the Event Date the Event Space (defined “Connections Event Space”). The Event shall take place on the main floor level located at 4281 Blvd St-Laurent, Montreal, Quebec and give access to the 2500 square foot space, not including the cafe area, and including:
- 1 reception & coat check area
- 1 washroom / 3 toilets
- Security system, including 2 exterior cameras and 3 interior cameras in the reception area
- High speed internet
- Access to store food in open kitchen and Access to store food in freezer (see Venue Manager for access)
- Chairs and tables for sitting 100 people
- Audio/video presentation system (see details below)
- 1 prep kitchen area & access to commercial appliances (*with conditions, see below)
- Glasses, mugs, dinner plates, small plates, cutlery for 100 people (*with conditions, see below)
- On-site Venue Manager during your event to open/close the space and for temperature/audio control.
- Furniture setup (see details below)
- Cleaning fee included however, clients are still responsible for returning the venue to the condition in which it was found. This includes removing personal items, decor, and garbage, and ensuring that surfaces are left tidy.
- *Access to the kitchen, plates and glassware are included in base rental, however, please note that additional costs may be applied based on the size of your event and specific requirements for servers and dishwashing. Typically all events using the dish-ware require a dishwasher for the event - please confirm with us during planning.
- *Access to kitchen appliances is not permitted without management present, and must be approved in advance. Any damages or misuse will result in additional fees. Management is not responsible for serving or cleaning. Please discuss staffing needs ahead of time.
Base Rental & Overtime Fees
Base rental fees are as locked in as outlined on our price list and upon booking and include the cleaning fee, and the venue management fee. In the future, our rental fees are subject to change and are not guaranteed to be the same for another booking.
If the event exceeds the agreed-upon booking time, additional fees may apply. Overtime rates will be charged per hour or part thereof, based on the venue’s standard hourly rate.
Deposit & Payment Schedule
Reservation Deposit: A $500 deposit is required to reserve the venue. The reservation is not confirmed until payment is received.
Security Deposit: Ralia requires a credit card on file at the time the deposit is paid. This credit card will be charged for any damages that may occur. A walk through before and after the event will be done to ensure that nothing is damaged.
Final Payment is issued by Ralia and is made by the client by credit card up to 2 weeks before the event. Ralia reserves the right to charge the credit card on file if the invoice has not been paid 48hours before the event.
Alcohol Service & Policy
Connections Event Space is a licensed restaurant-bar. All alcoholic beverages must be purchased and served through our bar. External alcohol or permits are strictly prohibited. All alcoholic beverages must be purchased and served through our bar to ensure a safe and enjoyable experience for all guests.
- Gratuity: An 18% service charged to pre-paid invoices and to bar tabs during the night.
- Violation Fine: Unauthorized alcohol will result in immediate event shutdown and a $5,000 fine, plus any applicable legal penalties.
- Hours of Service: Alcohol will be served only during the agreed-upon times.
- Age Verification: Guests consuming alcohol must be 18+ with valid ID.
- Behaviour: Service may be refused to intoxicated or disruptive guests. The Renter will cooperate with Venue staff to ensure the responsible service and consumption of alcohol.
- Liability: The Client agrees to indemnify and hold harmless the Venue, its staff, and its affiliates from any liability, injury, or damages resulting from the behavior of guests under the influence of alcohol at the event. The Venue will comply with all applicable liquor laws but assumes no responsibility for the actions of guests once alcohol has been served in accordance with those laws.
Access to the space
All deliveries must occur within the timeframe set by Ralia. If there’s an event before yours, timed delivery is required. Ralia is not responsible for checking or handling items brought by rental companies. Any excess packaging or materials must be removed by the rental company, client, or their representative.
Limited storage is available on request. We are not liable for lost, stolen, or damaged rental items. If damage occurs from suppliers hired directly by the renter (not through our event planning service), the renter covers repair costs.
Ralia staff may enter the premises as needed during the event. A staff member will be on-site throughout to assist, check supplies, and ensure everything runs smoothly.
Clients and their guests must vacate by event end, or additional fees may apply.
Venue Condition & Clean Up
Ralia will provide the venue in a clean and ready condition for the client’s event. The client must agree to return the venue in the same condition immediately following the event. The venue manager will conduct a walkthrough before and after the event to ensure the venue is left in good condition. Any damages or excessive mess will result in additional charges.
Furniture Setup
Furniture setup is a premium feature included in the base rental and accommodates up to 100 guests. Layout must be confirmed at least one week before the event. Without notice, furniture will be arranged at our discretion. Custom setups and any changes during the event must be pre-approved. Additional fees may apply for extra staff or furniture.
Our Commitment to Reduce our Carbon Footprint
We are committed to sustainability and actively work to reduce waste and minimize our carbon footprint. Our venue supports responsible waste management, discourages single-use items, and follows best practices in recycling and composting. We also prioritize energy and water efficiency through the use of low-flow fixtures, energy-efficient appliances, and food waste reduction practices.
Strict waste protocols are in place and must be followed by all clients and their vendors. Clearly labeled bins for garbage, recycling, and compost are provided, and proper sorting is required.
By choosing our space, you’re contributing to a greener, more conscious future.
Noise & Music
Music and celebration are welcome but must comply with residential noise rules. Music must be turned down by 11:00 PM. DJs or live bands require prior approval. Ralia staff may lower or stop music if noise complaints arise. Repeated issues can lead to event shutdown. Avoid noise and gatherings near the front entrance. Any fines from noise violations will be charged to the client.
Food & Beverage Policy
To ensure smooth coordination, Raliarequires contact with all caterers at least two weeks prior to the event. Ralia is not responsible for any food or beverage-related expenses, nor liable for any food-related injury or illness. Our kitchen and prep area is not a full production space and is intended solely for final food presentation, plating, and bussing. All food must be removed after your event.
A/V Equipment
- 2 wireless microphone Shure MXW2/SM58-Z10
- 1 projector
- surround sound speakers
- smart tv
- We offer an easy-to-use plug-in system for guests to connect their phone or laptop directly to our speakers
Site Decoration
Ralia wants to make every event a special and welcome experience. Therefore, every effort will be made to allow Client to prepare decorations reflecting their creative requirements. No nails, screws, staples or penetrating items are to be used on our walls or floors. No glitter or foil (non-paper) confetti is allowed on site. Only low tack tape is allowed on our floors and wall. Any damage will be charged after your event.
Conduct
This venue operates a strict zero-tolerance policy towards disrespectful, aggressive, or violent behaviour of any kind directed at staff, guests, or property.
Any person found to be acting in breach of this policy — including the use of threatening language, intimidation, or physical aggression — will be removed from the premises immediately, without refund. Incidents may be reported to the relevant authorities.
The organizer is responsible for ensuring all guests are aware of and comply with this policy. Acceptance of the hire agreement constitutes acceptance of these terms.
Absolutely no drug use or smoking of any kind is permitted on the premises or within 30 feet of the building, including loitering or congregating outside on the sidewalk at any time during the event. Disparaging remarks or any form of physical violence will not be tolerated and will result in immediate expulsion. Clients and guests are expected to use the premises respectfully at all times.
For underage events, such as youth parties, we strongly prefer that underage attendees do not have in-and-out privileges. Any conduct deemed disorderly, at the sole discretion of Ralia staff, will be grounds for immediate expulsion and termination of the rental period. In such cases, no refund of event fees will be issued.
Damages, Repair Costs & Extraordinary Cleaning Costs
The entire space will be provided in a clean condition and the space should be returned to a clean condition immediately following your event. A final walk- through is done by your event Venue Manager at the close of your event.
The Client shall be responsible for any damages (including, but not limited to, property damage and personal injury) suffered or incurred by Ralia Inc or any employee, guest, invitee or contractor of Ralia Inc caused by the Client or any guest, invitee or contractor of the Client. The Client agrees to indemnify and hold harmless Ralia Inc, its affiliates, their employees, contractors, directors, and officers from all actions, costs, claims, losses, expenses and/or damages, including reasonable attorney's fees, arising out of or resulting from the Client's use of the services and facilities of Ralia Inc unless the same are due to the negligence or misconduct of any of the Indemnitees. The Client shall be fully liable for any costs incurred by Ralia Inc to repair any damage caused to the building, and replace any property in the building that is damaged, stolen or vandalized as a result of the Client's use of Connections Event Space, including, but not limited to, the willful or negligent acts or omissions of the Client's guests, invitees or contractors.
Emergency Protocols
In the event of an emergency, Ralia staff will follow all safety protocols to ensure the safety and well-being of all guests. The Client agrees to cooperate fully with any instructions given during an emergency.
Insurance
Ralia Inc holds insurance for liability and damage that is our responsibility but we encourage our renters to have their own insurance as needed for their event.
Your questions about our event venue, answered
How many hours do I need to rent the space for my event?
We offer AM or PM event support. An evening event includes 6 hours of access and a morning event includes 4 hours of access automatically. Depending on the type of event you are creating you may need more hours. We can accommodate most requests during your planning call.
What is included in my rental of the space?
We include A LOT! Furniture of all kinds is included to turn the space into your dream private restaurant. Top tier audio visual equipment for presenting, creating unique soundscapes, playing your own playlists (you may be your own DJ). We include hand held microphones for presenting and lapel microphones for recording content. We include a venue manager for the evening who becomes your fave support person to make the event really sing. We include all our glasses, dishes, and kitchen space for a small fee of the dishwasher (you will love having someone quickly and quietly taking care of all the dishes!). And we also freely include support to find the very best suppliers for your event- from DJ’s to Catering to Photographers… our list of pros runs deep.
Are we able to come and tour the space before our event?
Yes. Simply book a time to tour our beautiful Montreal event space and we will be happy to help you with imagining the floor plan setup of dreams.
Do you supply the caterers or can we bring our own?
Both. We work with caterers we love and we are open to working with your beloved catering company as well. If you are a caterer reach out to us and let us know if you are interested in getting on our recommendation list.
Can I bring my own food should I not choose to hire a caterer?
Yes. This is a great option to make your event really budget friendly!
Who is responsible for communicating with the kitchen and service staff?
Our team handles most of the communication with the kitchen and service staff to ensure your event runs smoothly. Everything from delivery to setup to equipment usage needs to be coordinated and we make sure our space delivers the perfectly every time.
Can I bring my own alcohol?
No. We hold a full bar permit with the Quebec government which restricts alcohol purchases and consumption on premise. All alcohol must be purchased for consumption on site and according to the permit we hold. No outside alcohol, even if it is not consumed on site, is allowed in the premises.
How many people can you sit comfortably for a sit down dinner?
We recommend a sit-down dinner that is not greater than 65 people. The full capacity for is 100, however, we reserve this type of event for standing events.
Can I have a band or a DJ?
Absolutely. We often have events with DJ’s and they love that we are plug and play into our surround sound system - they do not need to bring any speakers, and in fact, we discourage bringing speakers on site. Bands are welcome as well, but keep in mind how much event space the band takes up so it does not take away from the guest space for mingling, eating, or dancing.
Can we come in early to drop off food and decorations?
This part is tricky as we may have an event before your event. We accommodate your needs the best we can. And, if on-site storage is a must, sometimes our hosts rent a hotel room above the event space.
Can we make our own playlists or slideshows to show throughout the evening?
100%! We often have events with custom projections on the wall and custom playlists. We even support you with the technical ability to run the slideshow or playlist so you can enjoy being host.
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